Focused on Your Success

OUR PILLARS OF SUPPORT

Unmatched Support & Training for Every Step

Koh Young wants to ensure our customers can effectively use our solutions to improve their production and have access to a global network of service and support locations. We offer Technical Support for all our hardware and software products as well as processes including, application support, field service, technical phone support, on-site support, and more.

Our strategy propels our company into a sustainable, competitive future, upholding our community presence, inspiring our workforce, and laying the foundation for generations of sustainable manufacturing.

ENGINEERING TEAM​

Leverage our local, focused applications engineering team to meet your specific manufacturing challenges.

DEDICATED TRAINING​

Advance your skills with varying levels of training either in your own facility or at one of our Americas training centers.​

Customer Support

Gain from other offerings like preventative maintenance kits, service contracts, OEE improvement assistance, product traceability, extended warranties, calibration services, and more.

Award-winning Support Team

There are few elements more important than equipment performance in a manufacturing environment. While the machines are a large part, the people are just as important. Koh Young provides reassurance that you will always enjoy superior performance. In addition to our Koh Young Demo, Application and Training Centers across North and South America, Koh Young customers have access to a global network of service and support locations. You will have best-in-class support infrastructure at your disposal. Driven by our innovative culture, Koh Young will continue to lead the inspection market with pioneering solutions, all the while helping our customers learn how to improve productivity and reduce costs with a better process using our innovations. To request technical support, please complete the following form and an engineer from our HelpDesk will contact you promptly.

Tailored Support & Training for Our Customers

Your Success, Our Commitment

Recognizing that the true value of advanced technology lies not only in its capabilities but also in the ability of users to harness its full potential, Koh Young America places immense emphasis on providing comprehensive support and customized training programs.

Moreover, Koh Young America’s commitment to customer success extends beyond immediate support and training. Through ongoing engagement, feedback collection, and the provision of updates and upgrades, Koh Young ensures that its customers are always at the forefront of technology and best practices in manufacturing.

Student-centered Curriculums

As customers join the Koh Young family, we want to ensure success with solid training, technical service, and application support. In support of the effort, Koh Young conceived and designed the new offices in Atlanta and Guadalajara with a focus on elevating the user experience. The new spaces, with its people, processes, and systems, will ensure we complement the best machines in the industry with the best user experience and training. Driven by our innovative culture, Koh Young will continue to lead the inspection market with pioneering solutions, all the while helping our customers learn how to improve productivity and reduce costs with a better process using our innovations. To request training, please complete the form.